Rogers Capital Technology Services Ltd is searching for a Network Operations Centre (NOC)

Outline of job role and purpose:

• Provide technical end-user support, perform troubleshooting, and resolve network issues.
• Responsible for monitoring the Backbone, Backhaul, Access and customer network of the ISP.
• Handle incoming & outgoing customer emails and calls in a timely and professional manner.
• Responsible for the monitoring of system software on all current platforms within the data center.
• Monitor all network and data center hardware platforms for hardware and operating system related alerts, errors, warnings, performance, communications related issues, or problem conditions.
• Submit jobs and tasks, views and collects statistical information, research problems, logs, and the ending of jobs or tasks as needed using all menus, commands, and scripts.
• Perform daily routine alarm monitoring and operational activities.
• Participate in projects.
• Daily reporting of all network related events.

Candidate profile and qualifications:

• Bachelor’s degree or Diploma in any IT related fields.
• Minimum 1 to 2 years’ experience in telecommunications or other related fields.
• Certified Cisco, CompTIA, or Microsoft network professional would be an advantage.
• Strong work ethic and ability to multi-task effectively.
• Strong ability to work without supervision.
• Excellent decision-making and analytical problem solving skills.
• Excellent verbal and written communication skills.
• Strong understanding of standard practices, procedures, and concepts within the telecommunications industry.

Your application bearing reference NOCS (0321) should be sent together with a detailed curriculum vitae by 12/04/21

12 Apr 2021

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